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Reduced default charges delight consumer watchdog

Sep 11, 2006

Credit card issuers in the UK have agreed to lower their default charges following the release of the statement of principles by the Office of Fair Trading (OFT) regarding the calculation of default charges.

Last April, the OFT noted that credit card default charges had been generally set at a significantly higher level than was considered fair. The government watchdog eventually established a £12 threshold for OFT intervention. Although many card issuers have stated that they do not agree with the OFT's view of the law, there was an overall reduction in charges across the market, and OFT expressed belief that there is no further intervention warranted at this time.

The April statement also indicated that the OFT considers that the broad principles in relation to default charges are likely to be relevant to other standard agreements with consumers such as those for bank current accounts. The responses received from the banking industry have generally challenged this belief but the OFT remains of the view that the broad principles do read across to the retail banking area and has decided to undertake further work on the application of these principles to bank current accounts.

In the course of this work the OFT will liaise closely with the Financial Services Authority (FSA) and hold discussions with the British Bankers' Association (BBA) to ensure that distinctive features of retail banking and the circumstances in which default charges are applied are identified and taken into account. The OFT has also been made aware of concerns about the personal current account market in Northern Ireland by the General Consumer Council (GCC) and will consider its report as part of this exercise. This fact-finding exercise is expected to take between three to six months, at which stage the OFT will consider whether a further detailed investigation of the fairness of individual bank default charges is needed.

John Fingleton, Chief Executive of the OFT said, “The reduction of default charges on credit cards is great news for consumers. By taking an innovative approach to this issue, the OFT has brought about a significant change in one area of the financial services sector. We are now extending that work to inform ourselves about account default charges. We welcome the willingness of organisations such as the BBA to work with us in looking at the application of the principles we set out in the April to this area.'”

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