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BT details transition plan for 21CN infrastructure

Sep 8, 2006

BT has laid out its plan to upgrade existing UK customers to its 21st century network (21CN) infrastructure. Starting in late November this year, BT plans to work closely with other communications providers to begin the planned upgrade of customers and their voice and broadband services starting in Cardiff and the surrounding area.

According to the telecom provider, customers need not do anything for their lines to be upgraded. Telephone numbers will not change and, as all work will be carried out in BT’s telephone exchanges, no roads will have to be dug up to deliver the upgrade.

The first stage of the new network is expected to be delivered in three phases, increasing in scale with each phase. By the end of Phase 3 in the summer of 2007, BT expects to have upgraded all 350,000 customer lines. 90,000 of these lines also support broadband and ISDN2 and ISDN30 services.

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