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Competition Commission suggests home credit remedies

Aug 23, 2006

The UK’s Competition Commission (CC) has proposed several strategies designed to increase competition in the home credit market. The proposed package of remedies are as follows:

§    Obliging all home credit lenders to provide better price information – CC says this will increase customers’ sensitivity to prices (by enabling them to make comparisons between loans) and stimulate price competition between providers.

§    Statements – This is needed to provide clear standardized information to customers on their loans and to assist them in demonstrating creditworthiness to lenders.

§    Increasing the early settlement rebate – CC thinks this will reduce the price paid by customers when they repay their loans early.

§    Recommending to the DTI a remodeling of the restrictions on canvassing – This is designed to improve the ability of other companies to compete with existing lenders via a limited relaxation of the current restrictions requiring written consent for a home credit provider to visit while still maintaining the prohibition on ‘cold calling’.

§    Obliging large home credit lenders to share data on customers’ payment records - This is expected to encourage price competition by reducing the advantage enjoyed by existing lenders and to allow customers to demonstrate information about their creditworthiness to lenders.

This announcement came following the CC’s release of its provisional findings report in April, where the commission concluded that the lack of competition in the home credit market, from other credit products, new entrants or among the home credit providers themselves, means that customers face higher prices for their loans than would be expected in a competitive market.

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