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Aug 21, 2006
In a study conducted
by Lloyds TSB, it was found that almost 54 percent of Britons prefer to handle
their finances online to avoid personal interaction with bankers.
The financial service provider
found that about 43 percent of the respondents feel more comfortable applying
loans online while 32 percent have applied for overdrafts via the Internet.
Meanwhile, 32 percent of the respondents submit their credit card applications
through their computers at home.
Lloyds TSB exec Anita
Hockin says money was one of the few subjects that many people still feel
uncomfortable talking about, even with their bank. Hockin further added that
Internet banking had become increasingly popular in recent years, not just
because it was convenient, but because it gave people privacy when it came to
managing their money. However, she advised that sometimes it could be worth
picking up the phone or calling into a branch to talk through more complex
matters, especially if clients have any particular worries.
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