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Jul 18, 2006
StreamShield
Networks has released the results of a survey conducted during the LINX (London
Internet Exchange) event held in London.
In this survey, 100 UK ISPs were invited to respond to a number of questions
that investigated which areas of business were causing them the most concern.
According to 96%
of respondents, the most critical issue hounding ISPs is the potential
disruption to service that spammers can cause. “With Gartner estimating that up
to 70% of all spam is generated by zombie infected machines, it seems their
concerns are justified,” said Geoff Bennett, Director of Product Marketing at
StreamShield.
The other three
key business issues which were highlighted by 92% of respondents in the survey
included the difficulties ISPs face in differentiating services from
competitors, identifying new sources of revenue, and dealing with the concerns
of subscribers on the security of the service being delivered.
The survey also
pointed out several areas of concern, including optimizing the bandwidth of a
network, customer churn, falling ARPU, and negative impacts on services as a
result of unclean content such as spam, adware and malware.
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